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Best Auto Repair, Gladstone

610 1st St Gladstone, OR 97027

503-786-0700
Opening Hours
  • Mon 8:00AM - 5:00PM
  • Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
  • Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
  • Sat Closed
  • Sun Closed
CONTACT US

503-786-0700 | 610 1st St

CODE OF ETHICS

CODE OF ETHICS, Gladstone, OR

As a member of the TECH-NET Professional program we agree to:

Ethics

  • Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.

  • Offer customers a price estimate for work to be performed.

  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.

  • Make every effort to keep the customer informed about appointments and completion deadlines.

  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

  • Furnish or post copies of any warranties covering parts or service. Use quality Advance Auto Parts auto parts, guaranteed coast to coast.

  • Provide and honor Advance Auto Parts manufacturer warranties.

  • Exercise reasonable care for the customer's property while it is being serviced.

  • Make every effort to fix the customer's vehicle right the "first time".

  • Maintain a system for fair settlement of customer's complaints.

  • Cooperate with established consumer complaint mediation activities.

  • Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.

coupons

INSPECTION SPECIAL Tire Rotation and Brake Inspection

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FREE Complete Inspection of the Front and Rear Brakes Rotation of the Tires.

  • ACDelco
  • IDENTIFIX
  • TECH-NET
  • AAA Approved Auto Repair
  • ASE Master Technician
  • West Creek Finance

Testimonials

, 12/14/2019
Just in for a routine oil change. They know me and always make me feel welcome. And they always work with me on scheduling repairs to fit my time line.
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